Customer Service

At Yoga Japan, we are committed to providing excellent customer service and ensuring that your experience with us is smooth and enjoyable. If you have any concerns, questions, or need assistance, please refer to the following sections or contact us directly.

1. Contact Us

If you need help with bookings, general inquiries, or other matters, you can reach us through the following methods:

• Email: info@ElevateYoga.online
• Phone: +8192-635-1484
• Address: 21-2 Kanda Jinbocho, Chiyoda City, Tokyo 101-0052, Japan

2. Class Booking Assistance

If you are experiencing issues with booking your classes online, please contact us for assistance. We will guide you through the process and resolve any issues as quickly as possible.

3. Cancellations & Refunds

If you need to cancel or reschedule a class. Refunds may be issued based on our policy and the circumstances of your cancellation.

4. Feedback

Your feedback is important to us. If you have suggestions on how we can improve our services or website, please feel free to email us. We value your input and are always striving to provide better services for our community.

6. Customer Support Hours

Our customer support team is available during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM JST
• Saturday: 10:00 AM – 4:00 PM JST
• Sunday & Public Holidays: Closed